PRICES Most charges on contract are for one occasion/event (up to 3 day rental period like Friday to Monday). There are additional charges for late equipment. Charges are for time out whether equipment is used or not, so make your selections carefully. Special rates are available for weekly or monthly use when pre-arranged.

CUSTOMER RESPONSIBILITIES Renter assumes responsibility for equipment rented from time received to time of return. Equipment is to be returned dry, restacked, refolded & repacked in same containers. Be sure equipment is secured when not in use & protected from weather. Check with management of hired halls to make sure if they will do this for you. We charge full replacement cost for missing or damaged equipment or transport containers. All necessary permits, licenses, public & private utility marking is customers responsibility; Broadway Party & Tent Rental accepts no responsibility.  See below: Damage Waiver /Delivery /Cleaning/ Linens for more information.

RESERVATIONS & DEPOSIT A non refundable credit card deposit & Drivers License identification is required on all rentals & reservations, unless there's a pre-existing charge account.  Reservations should be placed as early as possible.  All rentals are reserved on a first come first serve basis.  See RESERVATION POLICY for CANCELLATION POLICY details.

DELIVERY, PICKUP, SETUP & TAKEDOWN services are available. Pricing's available on request. Make arrangements for these services SPECIFIC.  Delivery is curbside drop-off & pickup.  Curbside includes deliveries to commercial docks, residential garages, or driveways.  There are extra charges if delivery or pickup location has multiple doors, is in excess of 100 ft of vehicle, or is other than ground level (hills, fences, gates, elevator, or stairs).   

Please check all equipment on Delivery and/or Pickup;

Report any problems immediately to Broadway Party & Tent Rental.

Our delivery staff's instructed to stack items in mutually convenient place on delivery. * KNOW WHERE EQUIPMENT IS GOING PRIOR TO OUR ARRIVAL! * On pickup all items must be folded, stacked, everything dry, clean, repacked in same containers & ready to go in same convenient place as delivery. Customers will be charged additionally for items not ready for pickup at pre-arranged time.  Setup & takedown services are available for additional charges.

If you're not going to be home for delivery (or pickup), we ask you call our office as soon as possible so delivery personnel will know where to leave equipment.  Most deliveries are made (Mon-Fri) between 8am-12pm or 1-5pm.  If specific delivery times, weekends, before or after hours, are necessary additional charges will apply.  Customers are welcome to call us the day of delivery to inquire about approximate arrival times.

CLEANING CHARGES Equipment must be returned clean (well rinsed, no visible food or grease) & repacked in appropriate container, or there will be additional charges.

LINENS Customer is responsible for damages from stains & misuse (mildew, burns, wax, tears, writing, etc.) to linens. Shake off all debris & let dry before bagging to prevent staining & mildew (linens should not be left wet for more than 6 hours). Linens are not to be used as a rag, for mopping or drop-cloth. In general, "Treat linens as if they were your own!"  You will be charged full replacement cost for linens returned damaged.  Acceptance of Damage Waiver ONLY covers accidental stains.

24-HOUR RENTALS Some Equipment is considered a 24 hour rental. There will be an extra full charge if not returned on time. Special rates are available for longer use when pre-arranged.

DAMAGE WAIVER is optional & must be accepted prior to Rental Date Out. The fee for Damage Waiver is an additional 10% of the rental cost, excluding tax & delivery charges. It covers the first $100 of accidental damage to equipment. For damages over $100, there is a 20% deductible fee the customer is responsible to pay.  Damage Waiver does NOT cover vandalism or theft. All broken or damaged pieces must be returned to Broadway Party & Tent Rental on or before return due date. In event a piece of equipment is stolen, a report must be made with the Police immediately and Broadway Party & Tent Rental contacted as soon as possible.  See Contract for details.